Frequently Asked Questions
At Cazori, we’re committed to making your shopping experience smooth, secure, and stress-free. Below you’ll find answers to the most common questions from our customers.
What payment methods do you accept?
At Cazori, we offer a range of secure and convenient payment options. We currently accept the following methods:
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Credit & Debit Cards: Visa, MasterCard, American Express
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PayPal
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Apple Pay & Google Pay
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Bank Transfers (for bulk or wholesale orders – contact us for details)
How long will it take to receive my order?
Delivery Times
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Order cutoff time: 5:00 PM (GMT). Orders placed after this time are processed the next business day.
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Handling time: 1 to 2 business days (Monday to Friday).
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Transit time: 6 to 8 business days (Monday to Friday).
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Estimated delivery time: 7 to 10 business days from the time of order.
Do you offer free shipping?
Yes! We offer free shipping on all orders within the United Kingdom.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking information. Please allow 24–48 hours for tracking details to update.
What if my package is delayed or lost?
If your package is delayed or missing, reach out to us at info@cazori.com. We'll look into it immediately and help you find a solution.
What’s your return policy?
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Return Window: You have 30 days from the delivery date to return your item.
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Condition: Items must be unused, in original condition, and returned in the original packaging with all accessories, tags, and documentation.
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Easy Returns: Our customer support team is here to guide you through the return process from start to finish.
To start a return, email us at info@cazori.com before sending your item back.
Cazori
https://www.cazori.co.uk
Address: 29-31 Euston Road, London, NW1 2SD, United Kingdom
Email: info@cazori.co.uk
Phone: +44 7491 596129
Contact: Contact Us
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM
We aim to respond within 1–2 business days.